Nature Shop - Customer Support

Offering excellent customer service is important to us, and we are dedicated to making your online shopping experience easy and fun. The links above will lead you to much more information about us, our policies and our guarantees.

Have a question for us?

You may find the answer to your question in our frequently asked questions.

If you have any feedback or questions, please don’t hesitate to contact the Nature Shop support team. You can also send us messages on Twitter and Facebook. We’d love to hear from you and we are happy to help. You will receive a reply to your email as soon as possible.

Please email us at support@natureshop.co.nz

New Zealand Residents 0800 88 20 13
Australian Residents 1800 006 491
United Kingdom Residents 0800 1488 700
Rest of World 0044 2033 188 653