Nature Shop - About Us

Nature Shop is an online retailer selling premium "nature inspired" brands and products that are kind to your body and to the environment. We are committed to making a positive difference to the world that we all live in with a specific focus on preservation of the natural environment and in helping the lives of children who will inherit this beautiful world of ours. We have offices and distribution centres in Rustington, West Sussex in the United Kingdom and in Mount Maunganui, New Zealand.

10% Profit Pledge

We want to put our money where our proverbial mouth is. In 2010 we introduced a new policy that will see us spending a minimum of ten percent of our net profit each year on environmental and social initiatives including charitable donations to the World Wildlife Fund, donations to kids charities and carboNZero certification.  We have had this independently verified by KPMG and you can view this verification here.

Customer Satisfaction

At Nature Shop we put our heart and soul into looking after our customers.  We strive to provide a fantastic "customer experience". This means we are always working on ways to improve the usability of our website, the product mix that we offer and the service that we provide to you our customers. We want you to love buying from us and to share our story with your friends and colleagues. We can only achieve this if you are 100% happy with our products and service. Want to know more? We subscribe to an independent review service called Rate Point where customers can place unbiased reviews on our service. Read our reviews here.

Green Products

All of the brands and products that we sell at Nature Shop have strong "green credentials". They all operate their businesses in an environmentally responsible manner and many of them go far above and beyond. Our products include "nature inspired" fashion ranges that include Icebreaker clothing, sheepskin boots, sheepskin slippers and fashion sandals. Our outdoor department products include performance merino sportswear from Icebreaker and outdoor footwear from KEEN. We stock a selection of premium organic baby clothing from Nature Baby, Green Baby and Snooky as well as baby shoes from KEEN and Simple. We are authorised sellers of all of the brands of products that we sell and we are happy to provide you with details to verify this.

Please email us for further information.

Sponsorship of WWF

We are very proud to have begun a formal relationship with the World Wildlife Fund. The WWF states that its aim is to: “Stop the degradation of the planets natural environment and to build a future in which humans live in harmony with nature”.

The WWF is involved in numerous projects around the world with global thinking and local action. Nature Shop feels a true affinity between the goals of the WWF and our own company ethos. We will be keeping all of our customers in the loop with which projects we are getting involved with through the WWF and will be giving our customers the chance to vote for WWF projects for us to donate towards.

Helping Children

We are also passionate at Nature Shop about children. We feel we have an opportunity and an obligation to help children that have been disadvantaged in some way. We are corporate sponsors of two fantastic children’s charities. Canteen, who support young people with cancer and @Heart who support children born with heart defects.

Thank You To Our Customers

Our goal is to provide you our customers with a strong selection of premium “nature inspired” products at competitive prices backed up with a genuine customer service experience. We will never take you for granted and we always invite all feedback, positive or negative. We will endeavour to use this feedback to look for ways to make shopping with us an increasingly rewarding experience.

Thank you very much to all of you for choosing to shop with Nature Shop.

Kindest Regards
The Nature Shop Team